Service Casualty Offices serve family members. Each military department maintains a service casualty office. The Department of State does the same for civilians. The officials in these offices serve as primary liaisons for families concerning personnel recovery and accounting. Full-time knowledgeable civilians who have worked this issue for many years, help answer family member questions. Military officials also assist and help explain the methods used to account for families' missing loved ones. Each office dedicates for family use the following addresses and telephone numbers:

U.S. Air Force
HQ AFPC/DPFCM
550 C Street West
JBSA-Randolph, TX 78150-4716
Tel: 1 (800) 531-5501
Website

U.S. Army
Department of the Army
Attn Past Conflicts AHRC-PDC-R
1600 Spearhead Div. Ave, Dept. 450
Fort Knox, KY 40122-5405
Tel: 1 (800) 892-2490
Website

U.S. Marine Corps
Headquarters U. S. Marine Corps
Manpower and Reserve Affairs (MFPC)
Personal and Family Readiness Division
2008 Elliot Road
Quantico, VA 22134-5103
Tel: 1 (800) 847-1597
Website

U.S. Navy
Navy Personnel Command Casualty Assistance Division (PERS-13)
5720 Integrity Drive
Millington, TN 38055-0000
Tel: 1 (800) 443-9298
Website

State Department
U.S. Department of State CA/OCS/ACS/EAP
SA-17, 10th Floor
Washington, D.C. 20522-1707
Phone: (202) 485-6106
Please contact us at the address below if you wish to provide information about an American missing in action from any conflict, or have an inquiry about MIAs:

Public Affairs Office
Washington, D.C.
2300 Defense Pentagon
Attn: External Affairs
Washington D.C. 20301-2300

For more information, visit our contact us page.